MyOwnTuxedo.com Return & Exchange Policy

Domestic and Canadian Orders:

-For New merchandise, we accept returns if we are contacted within the first 30 days since the order was placed. After 30 days, no credit/refund will be given.
-Refunds/Credit will not be issued on any merchandise that has had the tags removed or shows signs of wear.
-We do not issue credit for shipping unless the error is ours.

-For Previously Owned merchandise we are happy to exchange merchandise if the item does not fit or you would like to select another item.
-There is a 15% restocking fee for all exchanges, and the customer is responsible for all shipping fees unless the error is ours.
-We do not accept returns on previously owned merchandise.

International Orders: 

-For Previously Owned merchandise, we do not offer returns or exchanges, so make sure you order carefully!  We're happy to help, just email us at Sales@MyOwnTuxedo.com.

-For New merchandise we are happy to accept a return provided all criteria are met.
-We must receive your RA Request within 30 days of placing the order. After 30 days, no credit/refund will be given.
-Refunds/Credit will not be issued on any merchandise that has had the tags removed or shows signs of wear.
-We do not issue credit for shipping unless the error is ours. Return shipping is also the purchasers responsibility.

If you are interested in pursuing an exchange, please fill out the form below. We will contact you shortly with your RA number.

All International Returns must be handled by contacting International Checkout.

MyOwnTuxedo.com RA Form

**In order to exchange merchandise, please fill out the form below and we will contact you with more information **
** Any merchandise returned without a Return Authorization Number will not be given credit **